This website (“Our Site”) uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, We are able to provide you with a better experience and to improve Our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur if you continue using Our Site. If you do not agree to Our Cookie Policy, please stop using Our Site immediately.

1. Definitions and Interpretation

1.1 In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:

“Cookie” means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;
“Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”);
“personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by EU Regulation 2016/679 General Data Protection Regulation (“GDPR”); and
“We/Us/Our” means Macfarlane Heating Services, 12 Cunningham-Watt Road, Stewarton, Ayrshire, KA3 5EY

2. Information About Us

2.1 Our Site is owned and operated by Macfarlane Heating Services, 12 Cunningham-Watt Road, Stewarton, Ayrshire, KA3 5EY
2.2 Our Data Protection Officer is Loree Thomson, and can be contacted by email at [email protected], by telephone on 01560 482 717 , or by post at Macfarlane Heating Services, 12 Cunningham-Watt Road, Stewarton, Ayrshire, KA3 5EY

3. How Does Our Site Use Cookies?

3.1 Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

3.2 All Cookies used by and on Our Site are used in accordance with current Cookie Law. If you have an account and you log into the site we will set a temporary cookie to determine if your browser accepts Cookies. This Cookie contains no personal data and is discarded when you close your browser. When you log in we will also set up several Cookies to save your login information and your screen display choices. Login Cookies will last for two days and screen options Cookies last for a year. If you select “Remember Me” your login will persist for two weeks. If you log out of your account and log in, Cookies will be removed.

3.3 For more details of the personal data that we collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy.

4. Consent and Control

4.1 You may, if you wish, deny consent to the placing of Cookies unless those Cookies are strictly necessary. Certain features of Our Site may not function fully or as intended if you do so however.
4.2 In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
4.3 The links below provide instructions on how to control Cookies in all mainstream browsers:
4.3.1 Google Chrome:
4.3.2 Microsoft Internet Explorer:
4.3.3 Microsoft Edge: (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)
4.3.4 Safari (macOS):
4.3.5 Safari (iOS):
4.3.6 Mozilla Firefox:
4.3.7 Android: (Please refer to your device’s documentation for manufacturers’ own browsers)

5. Changes to this Cookie Policy

5.1 We may alter this Cookie Policy at any time. If We do so, details of the changes will be highlighted at the top of this page. Any such changes will become binding on you on your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.
5.2 In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

6. Further Information

6.1 If you would like to know more about how We use Cookies, please contact Us at [email protected], by telephone on 01560 482 717, or by post at Macfarlane Heating Services, 12 Cunningham-Watt Road, Stewarton, Ayrshire, KA3 5EY.
6.2 For more information about privacy, data protection and our terms and conditions, please visit the following:
6.2.1 (link to Privacy Policy to be inserted by Solutions on Demand when Privacy Policy goes live on website).
6.2.2 (If Terms and Conditions are to be available online, link should be inserted here).

Contact Us