Gas Safety Week 2021

Do you know what to do in a Gas emergency?

Gas safety is important all year round, but it is not always a household’s top priority. Gas Safety Week – coordinated by Gas Safe Register – provides a platform for the gas industry, consumer organisations and individuals to focus all our communications about gas safety in one week, generating interest in the media and having a greater impact among the public.

As part of gas safety week we at Macfarlane Heating Services will focus on a variety of topes to help increase awareness and the importance of using properly qualified and registered Gas Safe engineers to regularly check and maintain you gas appliances.

This blog will focus on what to do in the case of a Gas emergency.

What to do if you smell gas

It’s crucial to act quickly in a gas emergency. These are the steps you need to take to stay safe:

  • Get fresh air immediately; make sure you open all doors and windows to ventilate the area.
  • Turn off the gas emergency control valve (also called gas emergency shut off valve) at the meter, unless the meter is located in a basement or cellar or at the LPG bulk tank or storage vessels.
  • Extinguish all naked flames and don’t smoke.
  • Don’t operate electrical switches (including turning light switches on or off) because this can ignite escaping gas.
  • Contact the relevant National Gas Emergency service number for your area. We’ve listed these numbers in the next section.
  • If the attending emergency operative identifies an issue with any gas appliances, follow their advice concerning the use of the equipment. Where advised, contact a Gas Safe registered engineer to fix the appliance and check it’s safe.
  • If you’re feeling unwell, visit your GP or hospital immediately and let them know you may have been exposed to carbon monoxide.
  • Don’t turn the gas supply on again until it’s been checked by a Gas Safe registered engineer.

If you smell gas, want to report a gas leak or require gas emergency services, there’s a free, 24-hour National Gas Emergency Helpline you can call.

0800 111 999

#Gassafe #GSW21 #Gassafetyweek

Is your boiler ready for a cold snap?


If you notice any of the following warning signs, you’ll want to get your appliance serviced right away:

  • The gas appliance is not working properly
  • The appliance is burning with a lazy yellow flame rather than a crisp blue one
  • Black marks/stains are evident around the gas appliance
  • The pilot light keeps going out
  • There is increased condensation in the room

What’s the difference between a safety check and a service?

Prior to any work being carried out it is important to agree with your registered engineer their scope of the work so that everyone is clear. For example, there are differences between an appliance service and a safety check and equally between a safety check of appliances and a safety check of the whole installation, which includes all pipework and appliances.

What is an Appliance Safety Check?

An appliance safety check at a minimum includes all of the checks and tests to ensure the appliance is safe to operate, for example:

  • It is correctly set and adjusted to ensure the gas is burning correctly
  • It is of a type suitable for the room in which it is located
  • It is physically stable, securely fitted and properly connected to the gas pipework
  • There is an adequate and permanent air supply suitable for the appliance type installed
  • Any flues or chimneys are operating correctly
  • All safety devices function correctly

What is an Appliance Service?

An appliance service will include all of the above checks and tests and any other specific checks, for inspection and/or cleaning of the appliance as specified and detailed in the appliance manufacturer’s instructions. This may include:

  • If appropriate, an analysis of the combustion exhaust gases to ensure the appliance is burning the gas safely
  • A check of the condition of the appliance including (but not limited to): the effectiveness of any seals, gaskets, the cleanliness of heat exchangers etc. and checking for any signs of heat or other distress

This is not an exhaustive list and servicing requirements will vary across appliance types and models.

Note: Some appliance servicing regimes provide an interim performance check (annual) to be used in order to determine the degree of dismantling the appliance and the level of servicing required.

What is a Gas Installation Safety check?

If a gas installation safety check (all appliances and internal pipework) is required or specified each appliance will need to be checked as outlined above and additionally:

  • All accessible gas pipework is visually inspected to ensure the installation is in good condition, and;
  • The gas pipework is tested to ensure there are no gas leaks
Smart Controls

The independent recently revealed their choice on the 10 best smart home gadgets with the Nest thromostat being their favorite. It one of ours too and heres why…

You no longer have to put up with a single, difficult to program or manual control for our heating system. Smart Thermostats bring heating controls into the modern market. With the continuing rise in the cost of energy, and 60% of energy being spent on heating your home, taking control of your costs makes increasing sense.

Traditional heating controls require complete manual input, and for you to do it within your home. Using a Smart thermostat you have the ability to control your heating from anywhere in the world via your smart phone, laptop, or other compatible device. Some models such as Nest even learn your behaviour and implement energy saving measures for you.

Contact Macfarlane Heating Services today to see how a Smart Thermostat and upgrading your heating controls can benefit you.

Energy Efficiency Award Finalist

Macfarlane Heating Services are delighted to make the finalist shortlist of the 2018 Regional Boiler & Heating Installer or Contractor of the Year Award.

The Energy Efficiency measures introduced by the Government following the Energy Act 2013, included the Energy Company Obligations (ECO) Scheme, the Green Deal Finance Initiative, and the Renewable Heat Incentive (RHI). These measures together help homeowners reduce their energy bills, tackle fuel poverty and reduce Carbon emissions.

The aim of the Energy Efficiency Awards is to provide public recognition for the excellent work the Energy Efficiency sector is doing in implementing these schemes. And to help encourage best practice within the Energy Industry as it works to improve UK housing stock.

The 2018 Regional Boiler & Heating Installer or Contractor of the Year Award rewards one exceptional company, in each of the 11 Regional areas around the UK, that installs, maintains or repairs energy efficient boilers or heating systems.

This award recognises the efforts of fully qualified Boiler & Heating engineers that provide excellent customer service, and demonstrate a high standard of quality workmanship or best practice within their local community.

We are looking forward to the awards night on the 29th June


With the current drop in temperature we have had several calls from customers with no heating. If your boiler is making a gurgling noise, showing an EA or flame loss error code, your condensate pipe may be frozen.

This video link will hopefully give you simple enough instructions to get you back up and running.

If not, give us a call and we will do our best to get you back up and running as soon as possible on 01560 482717.

Interest HEEPS Loan

Interest HEEPS Loan
The HEEPS Loan scheme is open to all owner occupiers and registered private sector landlords in Scotland. The repayment period varies based on the amount you intend to borrow but those taking out higher value loans will be able to pay back over 10 years. The loan can be for Boilers up to a value of £3,000 and Loft Installation up to £500.

What do I need to do next?
To make an application, call Home Energy Scotland on 0808 808 2282, who will arrange for an application form to be sent out.
You will need to have a Green Deal Advice Report (GDAR) carried out before you apply because any measures you wish to install must appear on the ‘Recommendations for improvement’ list on the EPC portion of the GDAR, which we can help you arrange.
Along with your completed form you will need to send a copy of your GDAR and at least one quote for each measure you wish to install.

Why choose Macfarlane Heating Services for your boiler installer?
Work carried out under the scheme must be completed by an installer who is Green Deal certified specifically for the measure you wish to install. Macfarlane Heating Services are a Green Deal approved installer.

What happens after I apply?
Once your application has been received, if you are successful, you will be offered a loan from Home Energy Scotland. You must not start work until you have received a loan offer.

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